FREE DELIVERY ON ORDERS OVER £30
FREE DELIVERY ON ORDERS OVER £30
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Product Care

CANDLE CARE

When lighting your candle for the first time, allow the candle to burn for 4 hours so wax melts across the whole surface. This helps to prevent tunnelling, giving the candle a longer life.

Do not burn for more then 4 hours at time. 

To prevent sooting, always trim your wick to approximately 5mm before lighting. 

SAFTEY:

To prevent fire and serious injury, never leave a burning candle unattended. Only burn the candle on a level, fire resistant surface . Keep away from drafts. Never burn a candle on or near anything that can catch fire. Keep out of reach of children and pets. 

DO NOT pick up candle whilst in use or whilst vessel is still hot.

This candle is NOT suitable for lanterns or containers.

Please do not let your candle self extinguish when your flame reaches the bottom of the vessel. We advise you cease use when the remaining wax is about 1cm in depth to prevent the candle getting too hot and becoming a hazard.

 

DIFFUSER CARE : For fibre reed diffusers

Although fibre reeds are designed so that they do not need to be flipped. You may wish to flip your reeds once a week to get an extra scent boost.

Keep out of reach of children and pets.

Avoid polished/painted surfaces.

Store out of direct sunlight and place in a walkway for maximum scent throw.

 

DIFFUSER CARE : For flower diffusers

Keep out of reach of children and pets.

Avoid polished/painted surfaces.

Store out of direct sunlight and place in a walkway for maximum scent throw.

Please note that flowers will change in colour depending on the colour of the fragrance oil used. 

 

WAX MELTS

We recommend using one cube for a tealight burner and two cubes for most electric burners. Takes care not to overfill burners and follow instructions from manufacturer for tealight compatibility and usage guidance. Each cube should provide up to 4 hours of scent per cube but remember you can re-melt a cube many times to continue to enjoy the scent.

To remove old wax from burners follow instructions from manufacturer, however usually slightly warming wax for a few seconds (electric burners will take longer) should loosen wax from sides/bottom making it easy to remove using a piece of tissue. Alternatively, whilst wax is liquified, place two cotton balls into dish allowing wax to be absorbed, then wipe clean with a tissue.

DO NOT attempt to remove wax whilst burner is switched on or tealight is lit.

DO NOT pour wax into sinks or drains.

DO NOT use sharp objects to remove wax as it may damage your burner.